1. Instrument products warranty period is 36months ,since 30 days after products sent .Warranty range is all full sets products made by our company.
2. External products or attachments’ warranty should be offered by external company.
3. Fixed fees should be free in the warranty period only if the damage is not man-made cause .
4. After the warranty period , fixing payment should pay as follow(component fee+ work time fee + transport fee).
5. Generally, fixing time is about 10 days ,after we receive the instruments.
6. Each instruments fixed in our institute , must pass the certification test before sent out.
7. If customers need on-site maintenance ,should inform us earlier ,because the problems we can solve there not too much . Besides ,customer must have the checking machines to check if the problems has been solved.
Add : No.98 Xiangjiang Road Qingdao Economy and Technology Development Zone, Shandong province
Tel : +86-0532-86896691
Email : firstname.lastname@example.org
Consignee : Dong Jiantao EMS Post code: 266555
9. Expensive instruments must be packaged safely in the transportation .Using the wooden package box we sent to you is great.